Shipping Policy

Where we ship

We currently deliver to addresses in India with a valid 6-digit pincode.

Shipping charges

Shipping is free on every order. The exact amount is always shown at checkout before you pay.

When your order ships

• Personalised frames are made after you approve your design. Each product page shows the usual production time, counted from the day you place your order.
• Ready-made frames usually ship within the time shown on the product page.
• Items marked made to order take longer; the expected time is shown before you buy.

Delivery time

After dispatch, delivery usually takes 3–7 business days depending on your location. Remote areas, public holidays and courier delays can add a few days.

Tracking

When your order ships, the courier name and tracking number appear on your order page. Signed-in customers can find it under Your Account → Orders.

Problems with delivery

If your parcel is late, lost, or arrives damaged, please contact us through the Support page with your order number. For damage, see our Refund & Cancellation Policy.

Who we are

FrameBanao is a brand operated by Meclay Arts. Orders are sold and shipped by Meclay Arts.

Brand

FrameBanao

Legal business name

Meclay Arts